A RarePleasure
Dr. Nicole Martin holding an EXO PLUS jar against a pale studio background.
EXO PLUS — Exoceuticals, 202401 / 02

Exoceuticals

December 2023–April 2024

From product tomarket in90 days.

A five-month fractional CMO engagement to build and launch a new luxury skincare brand from the ground up.

Three months before launch, Exoceuticals had finished products and packaging—but no go-to-market strategy, launch-ready ecommerce experience, CRM, content library, audience, marketing team, or operating plan for its partnership with Dr. Nicole Martin.

Project information

Role

  • Fractional CMO
  • Exoceuticals
  • December 2023–April 2024

Mandate

Turn finished products and packaging into a launch-ready consumer brand in 90 days—and establish the positioning, ecommerce, team, content, audience, and marketing infrastructure required to take it to market.

Responsibility

  • Brand Positioning
  • Go-to-Market Strategy
  • Launch Planning
  • Ecommerce Art Direction
  • Brand Voice and Copy
  • Talent Partnership Strategy
  • Content and Creative Direction
  • Team and Agency Build
  • CRM, Analytics and Paid Media

Scale

  • 90-Day Launch Runway
  • Five-Month Engagement
  • Custom Shopify Experience
  • Zero-to-One Audience Build
  • Integrated Talent Partnership
  • Full Marketing-Stack Implementation

The work

Many launches begin with a brand, an audience, or an established marketing operation. Exoceuticals began with the products and packaging. Everything required to turn them into a functioning consumer business still had to be built.

I joined as Fractional CMO three months before launch. Working alongside launch partner Sam Baum and CEO Matthew Henninger, we developed the positioning, go-to-market strategy, launch sequence, ecommerce experience, content, team, agencies, and marketing infrastructure simultaneously.

The first strategic challenge was translating complex skincare science into a premium proposition consumers could understand and trust. The second was defining a credible role for Dr. Nicole Martin: not simply as a recognizable face attached to the products, but as a medical professional and brand partner with a relevant personal point of view.

I developed Nicole’s launch narrative around her decision to move away from cosmetic fillers and focus on supporting the health and appearance of her skin. That story created an authentic editorial entry point for the partnership and connected her experience with the brand’s broader positioning.

The go-to-market plan coordinated the website launch, Instagram relaunch, Nicole’s social channels, earned media, paid acquisition, CRM, and content. We hired the initial marketing manager, PR partner, and paid-social agency; implemented Klaviyo and analytics; and established the systems required to acquire, convert, and retain an audience from zero.

The Shopify website required a complete overhaul. I art-directed the custom experience, wrote the brand and product copy, edited the launch photography, and helped direct campaign content. When the runway demanded it, the role moved fluidly between executive strategy, team leadership, creative direction, and hands-on delivery.

We did not inherit a launch engine. We built one while launching.

Earned attention

“I want to really work on my skin and building my own collagen.”

Dr. Nicole Martin

Page Six

The launch narrative earned an exclusive Page Six feature introducing Exoceuticals through Nicole’s personal perspective on fillers, skincare, and aging.

Launch impact

90 days

From engagement to market

0 → 10K

Instagram followers

In the first month

First week

EXO H-SERUM™

Sold out

5 months

Total engagement

Launch-period results. Instagram growth was measured during the first month following the account relaunch. The sellout applies specifically to EXO H-SERUM™ Hyaluronic Acid Treatment.

Within its first month, Exoceuticals built an Instagram audience of approximately 10,000 followers. EXO H-SERUM™ sold out during the first week, and the launch story secured national lifestyle coverage through Page Six.

More importantly, the company entered the market with a functioning direct-to-consumer engine: clear positioning, a custom Shopify experience, launch content, an integrated talent narrative, an internal marketing lead, PR and paid-media partners, Klaviyo, analytics, and an operating plan for continued growth.

Three months earlier, there was a product and packaging. At launch, there was a brand and a system built to sell it.

Selected leadership & partners

  • Matthew Henninger

    CEO, Exoceuticals

  • Sam Baum

    Launch Partner

  • Dr. Nicole Martin

    Brand Partner

  • Danika Daly PR

    Public relations and influencer communications